Privacy Policy for Topescape

Effective Date: 01.09.2024

1. Introduction

Welcome to Topescape! We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

2. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: info@topescape.rs

3. Data We Collect

We collect and process the following personal data:

• Username: Required for account creation and visible to other users.
• Email Address: Required for account creation and login. Your email is not visible to other users.
• User Reviews: You can leave reviews for escape rooms. These reviews are public and can be managed (edited or deleted) by you at any time.

4. Email Marketing

• With your explicit consent, we may use your email address to send you marketing communications, such as weekly updates on featured escape rooms, promotions, and other relevant content. You can opt-in to receive these emails during the registration process or at any time afterward.

• You can unsubscribe from these emails at any time by clicking the "unsubscribe" link included in each email or by adjusting your preferences in your account settings. If you choose to unsubscribe, you will no longer receive marketing emails, but you may still receive emails related to your account or services.

5. Use of Cookies

We use cookies to enhance your experience on Topescape. Cookies are small text files stored on your device. We use the following types of cookies:

• Session Cookies: To maintain your login session.
• Preference Cookies: To remember your preferred city and language.

6. How We Use Your Data

Your data is used for the following purposes:

• Account Management: To create and manage your account.
• User Authentication: To log you in securely.
• Reviews: To allow you to leave and manage reviews.
• Email-Based Search: Escape room owners can search for reviews using email addresses, but these addresses are not publicly visible.

7. User Rights

You have the following rights regarding your personal data:

• Access: You can view and manage your personal data through your account.
• Review Management: You can edit or delete any reviews you've left on the site.

Currently, we do not offer an option to delete your account. If you wish to deactivate your account, please contact us at info@topescape.rs.

8. Data Retention

We retain your data indefinitely. If you wish to have your data deleted or account deactivated, please reach out to us.

9. Security Measures

We take security seriously. Your data is stored securely on servers hosted by Heroku in Europe. We implement robust authorization measures to protect your account.

10. Children’s Privacy

Topescape is not specifically aimed at children under the age of 16. However, if you believe we have collected data from a child under 16, please contact us so we can address the situation.

11. Legal Basis for Processing Data

We process your data based on the following legal grounds under GDPR:

• Contractual Necessity: To provide you with the services you requested (e.g., account creation, login).
• Legitimate Interests: To improve our website and ensure security.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website.